Terms of Use

Last Updated 13.07.2026 Contact Email: contact@finalscore.app

1. Definitions and General

1.1. Welcome to the FinalScore website (hereinafter: "the Site" or "the Business").

1.2. This document ("Terms of Use") governs the legal relationship between the Business and any person using the Site.

1.3. Use of the Site constitutes full, informed, and irrevocable consent to all that is stated in these Terms of Use.

2. Eligibility for Use

2.1. Use of the Site is permitted for all ages (subject to law). Users under the age of 13 are required to obtain approval from a legal guardian via prior written consent.

2.2. Blocking Users: The Business reserves the right to suspend or block access of users to its services in the event of a reasonable suspicion of a fundamental breach of the Terms of Use. Where circumstances permit, the Business will make a reasonable effort to provide prior notice before such blocking, except in cases of severe breach, forgery, security compromise, or an immediate legal requirement. It is clarified that the Business will not be liable for damage resulting from a justified block executed in good faith according to these terms.

2.3. Prohibited Use Without derogating from the above, it is strictly prohibited to:

Copy, duplicate, distribute, market, or make commercial use of the content displayed on the Site without prior written consent.
Display content from the Site on another site without written consent from the Business.
Use trade names, trademarks, logos, or other proprietary information of the Business without authorization.
Perform acts of violence, harassment, threats, or defamation through the Site.
Upload content that is offensive, illegal, misleading, or infringes third-party rights.
Circumvent security measures or disrupt the proper functioning of the Site.

2.4. Parental Consent Use of the Site by minors (under the age of 13) is conditional upon obtaining the consent of a parent or legal guardian. Method of obtaining consent: prior written consent.

3. Purchases and Payments

3.1. Prices on the Site are quoted in NIS (New Israeli Shekels) and include VAT by law (unless explicitly stated otherwise).

3.2. Payment on the Site is processed via external clearing services (Freemius, Tranzila).

3.3. Information Security and Clearing: The Business does not store customers' credit card details in its databases. All clearing operations are performed via an external clearing entity and meet the strictest security standards (including the strict PCI DSS standard).

3.4. The transaction will be finally approved only after securely receiving approval from the credit card company or payment provider. For the avoidance of doubt, it is clarified that users' credit card details are not saved on the Company's computers and servers, and clearing is fully executed by a certified external provider complying with the strict PCI-DSS security standard.

3.5. Chargeback and Payment Cancellation: In the event of an unjustified chargeback with the credit card company, the Business reserves the broad right to charge the user for fees or fines collected by the clearing company, immediately block the account, and take any legal action to collect the debt (including attorney's fees).

3.6. Transaction Cancellation and Refund (Distance Selling) Expansion of Cancellation Right (Amendment 40 - Protected Populations): A consumer who is a person with a disability (as defined in the Equal Rights for Persons with Disabilities Law), a senior citizen (aged 65 and over), or a new immigrant is entitled to cancel the transaction within 4 months (provided the engagement included a conversation). The Business may request the presentation of a suitable certificate.

Cancellation of a One-Time Purchase (Section 14C of the Consumer Protection Law)

3.6.1. Right of Cancellation: In accordance with Section 14C of the Consumer Protection Law, the consumer may cancel a distance selling transaction within 30 days from receiving the asset, or from receiving the document containing the transaction details (whichever is later).

3.6.2. Methods of Cancellation and Cancellation Link: Notice of transaction cancellation may be provided in one or more of the following ways customarily used by the Business (and also via a dedicated link on the main page if it exists on the Site):

Via email to: contact@finalscore.app
Via a dedicated contact form on the product website Upon receiving the cancellation notice, a written confirmation notice will be sent to the customer within 14 days, using one of the communication methods detailed above (Section 14C(b) of the Consumer Protection Law).

3.6.3. Cancellation of a One-Time Purchase of a Digital Product: Prior to realizing access to the product - The consumer may cancel the transaction within 14 days of executing the transaction or receiving the written transaction details (whichever is later). Cancellation will be executed by revoking access to the digital product, and a full refund will be provided. No cancellation fees will be charged for such cancellation of a one-time purchase, as the dealer incurs no costs associated with canceling a digital product that has not yet been consumed. After realizing access to the product - Realizing access to a digital product (including viewing, downloading, or using the content) constitutes consumption of the product. In accordance with Section 14C(d) of the Law, the right of cancellation may be limited after the product is consumed.

Cancellation of Subscription and Ongoing Service (Section 13D of the Consumer Protection Law)

3.6.4. Cancellation of an Ongoing Transaction: For an ongoing transaction (subscription), the consumer has the right to cancel within 14 days of executing the transaction or receiving the contract (whichever is later), whether the provision of service has commenced or not. Thereafter, the subscription may be canceled at any time with 3 business days' prior notice (or 6 days if sent by registered mail). In the event of a lawful cancellation of an ongoing service, a cancellation fee of 5% of the transaction price or 100 NIS, whichever is lower, will be charged.

Limitations on the Right of Cancellation (Non-Returnable Products): The consumer is not entitled to cancel consumer transactions if the product is information as defined in the Computers Law (products that can be recorded, reproduced, or duplicated, digital courses, and code), or when immediate access to an online service has been provided. In these cases, no refund will be given.

Legal Exceptions to the Right of Cancellation under the Consumer Protection Law: Notwithstanding the above, the right of cancellation will not apply to:

Perishable goods (such as food).
Products specially manufactured for the consumer according to special measurements or requirements (custom-made).
Information as defined in the Computers Law, 5755-1995, the use of which has commenced (including software whose packaging has been opened).
Goods that can be recorded, reproduced, or duplicated, whose original packaging has been opened.

3.6.5. Simple Cancellation (January 2025 Reform): The Business commits that the transaction cancellation process will be easy and convenient, in the exact same manner the original engagement was made on the Site.

3.6.6. Receipt and Digital Credit Voucher (Amendment 73): In accordance with legal provisions (Amendment 73 to the Consumer Protection Law), the Business will issue a digital receipt for executed transactions, which will be sent to the user's email address. Additionally, in the case of a transaction cancellation entitling a credit, the user will be offered a digital credit voucher instead of a physical voucher.

3.6.7. Refund: The Business will process a refund within 14 days of receiving the cancellation notice, to the payment method from which the transaction was made.

3.6.8. Unjustified Chargeback: It is hereby clarified that in the event of an unlawful charge cancellation by the consumer directly with the credit card company (chargeback), the Business reserves the right to immediately block the user's access to the services and demand compensation for any damage or expense caused to it as a result, including clearing fees and legal handling.

4. Service Availability

4.1. The Business makes reasonable efforts to ensure the proper availability of the system.

4.2. Availability Target: 99.9%. However, there is no commitment to absolute availability without interruptions.

4.3. Backups: It is the customer's responsibility to perform periodic backups of the information entered into the system, unless otherwise agreed.

5. Intellectual Property and User Content

5.1. Intellectual Property: All intellectual property rights on the Site, including (but not limited to): trademarks / logos, source code / technological system (SaaS) (excluding user content), belong solely to FinalScore (or to third parties who have permitted the Business to use them).

5.1.1. Absolute Prohibitions: It is prohibited to copy, reproduce, distribute, publish, publicly display, or use these materials for commercial or other purposes without explicit written permission.

5.1.2. Feedback and Suggestions for Improvement: Any feedback, response, idea, or suggestion for improvement provided by the user to the Business regarding the service and system shall, upon submission, become the exclusive and absolute property of the Business, and the Business shall be entitled to make any use of them (including incorporating them into future products) without providing any compensation or credit, and the user declares that they will have no claim to rights regarding the aforementioned.

5.1.3. Prohibition of Scanning and AI Training (Anti-Scraping & AI): It is strictly prohibited to use Bots, Spiders, Crawlers, or any other automated means for Data Mining, data extraction, or capturing the Site's database. Additionally, it is prohibited to utilize Site content to train artificial intelligence models (Machine Learning/LLM) without explicit written permission.

5.1.4. Prevention of Data Hoarding (Anti-Hoarding & Fair Use): It is hereby clarified that access to databases and digital content (including material libraries, templates, files) is subject to a Fair Use policy. The Business strictly prohibits using a subscription or trial period (if any) for wholesale downloading of files, "Data Hoarding", or abuse of the platform in order to download the majority of the content for anomalous use immediately thereafter. The Business monitors abnormal consumption and download data and reserves the right, at its sole discretion, to legally suspend and block accounts performing such abnormal downloads, and to cancel any right to a refund in case of abuse of these terms.

5.2. User Generated Content (UGC): The Site allows the uploading of content by users (UGC). 5.2.1. The user declares and warrants that upon uploading the content, they hold all rights to it (or possess an appropriate lawful license), and that the content does not infringe third-party rights (including copyright, privacy, and defamation).

5.2.2. The user grants the Business a worldwide, royalty-free, and irrevocable license to use, display, and reproduce the content as part of the operation and promotion of the service.

5.2.3. Notice and Takedown Procedure - Safe Harbor: This platform serves merely as a "free host / conduit" for user content according to Israeli case law, and does not actively pre-monitor uploaded content. If you believe that content uploaded to the Site infringes your rights (intellectual property, privacy, or defamation), please contact us immediately (including a link, screenshots, and an explanation). The Company commits to acting according to an orderly "Notice and Takedown" procedure, investigating the inquiry, and removing infringing content as soon as possible, thereby being exempt from any tort liability for its publication.

5.3. Limitation of Liability and Indemnification

5.3.1. The Service is Provided As-Is: The fitness services, sports guidance, and training programs presented on the Site, including training programs, nutritional explanations, and sports advice, are provided for use as they are (AS IS / AS AVAILABLE). The Business does not guarantee that the service will be absolutely immune from malfunctions, but makes reasonable efforts for proper operation.

For the avoidance of doubt, and subject to any binding law, the limitation of liability detailed above will not apply in the following cases:

Breach of privacy obligation by the Business
Bodily injury or death resulting from negligence
Intentional act or gross negligence by the Business
Other damages for which the law does not permit limiting liability

5.3.2. The user declares and warrants that they are solely responsible for any misuse of the Site and/or breach of these Terms of Use.

5.3.2a. Unique Risks to the Type of Service:

Before starting any new training program, especially after a prolonged break, obtaining medical clearance is recommended.
Physical activity inherently involves a risk of injury; workouts must be performed within personal limits and under professional supervision.
Site content is not a substitute for certified medical, physiotherapy, or nutritional advice. In accordance with the Sports Law, 5748-1988 and the Patient's Rights Law, 5756-1996.

5.3.3. Limitation of Liability and Compensation Cap: Subject to any binding law that cannot be conditioned, the Business's liability for direct damages proven to arise directly from an omission or negligence of the Business will be limited. The total liability of the Business toward the user for direct damages legally proven shall not exceed the amount paid by the user in the 12 months preceding the event, or a total of 10,000 NIS, whichever is higher. For the avoidance of doubt, nothing herein limits liability for bodily injury, breach of privacy, malicious acts, or damages that cannot be conditioned by law.

5.4. Technological Services and Availability: The Business is not liable for damages from system downtime, data loss, cyber intrusion, or bugs in the online service that do not arise from criminal negligence or malice on the part of the Business. The user will have no claim for data loss as a result of such malfunctions.

5.5. Indemnification: The user agrees to indemnify the Business for any damage or reasonable expense (including reasonable attorney's fees) caused to it due to a fundamental breach of the Terms of Use by them directly, or due to illegal use of the Site executed by them, and not for regulatory claims or omissions by the Business.

5.6. Links to Third-Party Companies, Blocking Users, and Restricting Access

5.6.1. Restricting Access and Canceling Service: The Business reserves the right to suspend or block a user's access in the event of a reasonable suspicion of a fundamental breach of the Terms of Use. Except in cases of immediate security compromise or a requirement from a competent authority, reasonable prior notice will be given before blocking.

6. Law and Jurisdiction

6.1. Only Israeli law shall apply to this agreement.

6.2. Exclusive jurisdiction over any matter arising from these terms shall be vested in the competent court in the Tel Aviv-Yafo district.

7. Dispute Resolution

7.1. Initial Inquiry: In any case of a dispute or complaint, we invite you to contact us first at contact@finalscore.app to attempt to resolve the matter amicably out of court.

7.2. Arbitration Mechanism (B2B / SaaS Arbitration): If the parties are unable to settle the dispute between them within 30 days of the initial inquiry, all conflicts, disagreements, and disputes arising from the use of this service shall be exclusively determined by a single arbitrator appointed by mutual agreement of the parties. It is clarified that arbitration proceedings shall be confidential. This section constitutes a binding arbitration agreement as defined in the Arbitration Law, 5728-1968. The aforementioned does not prevent a consumer from applying to a small claims court in accordance with the law, and does not impair a party's right to seek temporary remedies from the competent court.

7.3. Waiver of Class Action: By accepting these terms of service in a business environment (B2B), the user explicitly agrees to resolve any dispute on an individual basis only, and waives their right to participate in a class action against the Business.

8. Changes and Updates

8.1. The Business reserves the right to update these terms of use from time to time, according to business needs or changes in the law.

8.2. Notice of Material Changes: In the event of a material change affecting the user's rights, the Business clarifies that at least 30 days' prior notice will be provided via a prominent publication on the Site or by sending a message to the user's updated email address. Continued use of the Site after the effective date of the changes will constitute consent to the updated terms.

8.3. A user who does not agree to the material change may discontinue use of the Site and request the closure of their account (if one exists) before the effective date of the changes.

9. Force Majeure

9.1. The Business shall not bear any liability for non-performance or delay in performing its obligations under these terms, insofar as it arises from circumstances beyond its reasonable control, including (but not limited to):

War, acts of terrorism, a state of security emergency, or military operation;
Pandemic, natural disaster, earthquake, flood, or extreme weather conditions;
Strike, lockout, or labor sanctions (except by the Business's employees);
Malfunctions in communication infrastructures, electricity, internet, or computer systems not under our control;
Government orders, legislative changes, or unexpected regulatory directives.

9.2. In the case of force majeure, performance dates will be postponed according to the duration of the event.

10. Severability

10.1. If a competent court determines that any provision of these terms of use is void, illegal, or unenforceable, it shall not affect the validity of the remaining provisions, which will continue in full force.

10.2. In such a case, the void provision will be replaced by a valid alternative provision that is as close as possible to the original intent of the parties.

11. General and Assignment of Rights

11.1. Non-exercise or delay in exercising any of the Business's rights under these terms and/or by law shall not be considered an implied waiver of that right (No Waiver).

11.2. Assignment of Company Rights and Obligations: The Business may assign or transfer its rights and obligations under these terms to any third party, subject to providing at least 30 days' prior notice to the user. If the user does not agree to such assignment, they may cancel their account and terminate the engagement prior to the assignment date.

11.3. The user may not assign, transfer, or endorse their rights and/or obligations under these terms without prior written consent from the Business.